For those of you who may be working in the city, or are in need of some retail therapy or a decent coffee fix to get you through, Commercial Bay will be offering a contactless click and collect service.
The service will be available from Wednesday 19th August until further notice and operate daily between 9am and 2pm.
Bird on a Wire
Fashion & Beauty:
Kookai - (to place order ph 09-300 7446 between 9am-2pm)
Flo & Frankie
Health & Beauty:
PLACING YOUR ORDER
Dependant on the retailer you can make your order in one of several ways:
- Direct through the retailer by visiting their website
- Through the Commercial Bay App (please ensure you have the most recent version downloaded)
COLLECTING YOUR ORDER
For your safety we have one centralised pick up located on the Airbridge on Level One. Access to the airbridge is only via the lobby of 188 Quay Street (the former PwC Tower).
We have partnered with Auckland Transport to provide 30 minutes of free parking in the Downtown Carpark (31 Customs Street West) meaning you can easily park here and enter via 1B through the back of the office building at 188 Quay Street to the airbridge.
For those accessing via foot please use stairs on the western side of Lower Albert Street that will take you to the airbridge entrance.
Please note there is only one collection point which is located on the airbridge (MAP?)
When you arrive you will be required to show proof of purchase and a copy of your ID. Please leave these on the collection point for us to check. We will then collect your item and leave it on the table for you to take.
YOUR HEALTH AND SAFETY
Your health and safety, and that of our retailers and staff, is a priority so please ensure you follow the correct procedures by scanning the QR code, keeping your distance and following the guidelines and processes we have set out.
If you have any questions please don’t hesitate to contact us on: